Making sure the museum is open to everyone
The Musée des Augustins has an active policy of improving conditions for people with disabilities and facilitating visiting for everyone.
Alterations and adaptations for people with reduced mobility, a range of activities suited to different needs… at the museum, we do our utmost to open our doors to everyone.
Entrance for people with reduced mobility
Practical information / Preparing for your visit
The entrance for wheelchair users is at the junction between rue de Metz and rue Alsace Lorraine (photo+plan).
Visitors should ring the bell next to the door. A member of the museum team will come to welcome them.
The visit is free for both the person with reduced mobility and a companion.
For your comfort and for further information:
Tel: +33 (0) 5 61 22 39 03
Visiting the Museum
The museum provides seat-sticks and wheelchairs to improve visitor comfort.
For an independent visit of the museum, you can borrow audio guides with induction loops for the hard of hearing, kits, the games booklet ‘Let's go into the museum'.
Guides are present in each of the museum's rooms to guide and inform on suitable equipment.
The leaflet Petit journal du musée (The Museum's Little Newspaper) presents many activities. The pictograms show how accessible each activity is.
Accessibility to the building by 2015
Currently, the museum is not entirely accessible to wheelchairs users. The Romanesque room, the Epigraphy room, the cloister and the three Gothic rooms are accessible. For the moment, neither the paintings rooms, the church nor the garden are accessible.
The Musée des Augustins must overcome many difficulties in order to become fully accessible. Located in a former convent, the museum exhibits its works as best it can within the constraints of the premises (low light levels, several floors, sinuous paths, etc.). Building work is difficult because of the nature of the building which is listed as a historical monument. However, a series of building works has begun to make the buildings and the collections accessible to everyone. These works are part of a wider programme carried out with the Toulouse town council Disabilities Hub (le pôle Handicap de la Ville) and associations.
– A first phase, completed in 2010 saw two elevators installed, thereby making access to the Gothic rooms, the Romanesque room, the Epigraphy room and the cloister possible. The toilets for people with physical disabilities are accessible via a lift.
- Work is planned for 2013 to fit an access ramp to the church from the Rue des Arts.
- From 2014, the museum will begin a second phase of major works to make the whole museum accessible and to allow wheelchair users to visit the paintings rooms.